Terms of service
Terms of Service
Last updated: October 12, 2026
Welcome to Ageback LLC (“Company,” “we,” “us,” or “our”).
These Terms of Service and Terms of Sale (“Terms” or “Agreement”) govern your access to and use of:
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Our website and related online services.
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Product purchases.
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Subscriptions and recurring orders.
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Digital goods.
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User accounts.
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Influencer and user-generated content programs.
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Data usage and privacy.
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Content and media submitted to us.
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All other Company-related interactions.
By accessing our website, creating an account, purchasing a product or service, enrolling in a subscription, or submitting content to us, you agree to be legally bound by this Agreement.
If you do not agree to these Terms, do not access or use our website, create an account, purchase our products, or enroll in our services.
These Terms include a mandatory arbitration agreement and a class-action waiver.
1. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction, whichever is higher, to use our website or make a purchase.
By using our services, you represent and warrant that you satisfy these eligibility requirements.
2. Account Responsibilities
If you create an account:
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You must provide accurate and complete information.
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You are responsible for maintaining the confidentiality of your login credentials.
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You accept responsibility for all activities performed through your account.
We reserve the right to suspend or terminate an account for violations of these Terms.
3. Product Purchases and Order Acceptance
All purchases are subject to:
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Product availability.
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Order acceptance.
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Verification of payment information.
We reserve the right to cancel or refuse an order for any lawful reason, including suspected fraud, incorrect pricing, product unavailability, or policy violations.
A purchase is considered accepted when we issue a shipping confirmation.
4. Pricing and Payment Authorization
By placing an order, you authorize us and our payment processors to:
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Charge your selected payment method.
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Store tokenized payment credentials.
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Retry failed payments.
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Use another payment method you have provided and authorized for use.
All prices are listed in U.S. dollars unless otherwise stated.
Taxes, shipping fees, customs duties, and other applicable charges may apply.
5. Subscription Terms and Automatic Renewal
If you enroll in a subscription:
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You must provide express, informed consent during checkout.
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You authorize recurring automatic charges at the billing interval presented during checkout.
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Your subscription will continue until you cancel it.
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You may cancel your subscription through your customer account, where available, or by emailing support@ageback.com.
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To avoid your next recurring charge, you must cancel at least twenty-four (24) hours before your next scheduled billing date.
Charges already processed are generally non-refundable, except where the first shipment qualifies under our 30-Day Money-Back Guarantee or where otherwise required by applicable law.
If a payment fails, we may retry your payment method or pause or cancel the subscription.
If a free trial is offered, it will convert into a paid subscription unless it is cancelled before the renewal date disclosed during enrollment.
These subscription terms are intended to comply with applicable federal and state automatic-renewal and negative-option requirements.
6. Shipping Policy
Please review our complete Shipping Policy for additional information.
Important shipping terms include:
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Orders typically require one (1) to three (3) business days to process.
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Shipping and delivery estimates are not guaranteed.
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Risk of loss transfers to the customer after the carrier marks the order as delivered, except where otherwise required by applicable law.
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We are not responsible for packages stolen, lost, or delivered incorrectly after confirmed delivery, except where otherwise required by applicable law.
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International shipments may be subject to additional taxes, customs duties, or import fees.
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Customers are responsible for providing accurate and complete shipping information.
7. Refunds and Returns
Please review our complete Return & Refund Policy for all requirements, limitations, and exclusions.
Important return and refund terms include:
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Eligible first-shipment refund requests must be submitted within thirty (30) days of the confirmed delivery date.
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Items must be returned unused and unopened, in their original packaging.
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Damaged, defective, or incorrect items must be reported within forty-eight (48) hours of delivery.
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Customers must obtain a Return Authorization before returning an item.
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Subscription renewals and recurring charges are generally non-refundable.
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The 30-Day Money-Back Guarantee applies only to the first shipment of a subscription.
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Approved refunds will be issued to the original payment method.
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Shipping and handling charges are non-refundable, except where required by applicable law.
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Chargebacks submitted for matters covered by this Agreement may be disputed and may result in account suspension or termination where permitted by law.
If there is a conflict between this section and our complete Return & Refund Policy, the complete Return & Refund Policy will control, subject to any rights that cannot be waived under applicable law.
8. Influencer, User-Generated Content, and Third-Party Content
If you voluntarily submit content to us through email, direct message, uploads, tags, a creator portal, or another communication channel, you grant Ageback LLC a:
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Perpetual.
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Worldwide.
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Irrevocable.
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Royalty-free.
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Transferable.
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Commercial.
license to use, modify, edit, reproduce, advertise with, distribute, and display your submitted content, including your likeness, voice, and name, in any format and through any platform, subject to applicable law and any separate written agreement.
You represent and warrant that:
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You own or otherwise possess the rights necessary to submit and license the content.
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The content does not infringe the rights of any third party.
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Every identifiable individual appearing in the content has consented to its commercial use.
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You will indemnify the Company against claims arising from a breach or misrepresentation concerning these warranties, to the extent permitted by applicable law.
If a third party believes content used by us violates their rights, they may request its removal by emailing support@ageback.com and providing:
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Identification of the relevant content.
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Proof of ownership or authority.
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Contact information.
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An attestation made under penalty of perjury.
We reserve the right to remove content at our discretion.
9. Intellectual Property
All Company content, including text, images, media, product designs, trademarks, software, and marketing materials, is owned by or licensed to Ageback LLC.
Without prior written permission, users may not:
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Copy.
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Modify.
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Reproduce.
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Sell.
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Distribute.
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Create derivative works from Company content.
10. Third-Party Platforms, Tools, and Links
We may integrate with third-party services, including:
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Analytics tools.
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Tracking pixels.
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Advertising platforms.
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Tracking technologies.
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Chat widgets.
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Session-replay tools.
By using our website, you acknowledge that these services may be used as described in our Privacy Policy and any applicable consent notice.
We are not responsible for the content, privacy practices, security, or data practices of external websites or services that we do not control.
11. Health and Safety Disclaimer
Where applicable to supplements and health or wellness products:
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Products are not intended to diagnose, treat, cure, or prevent any disease.
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Statements concerning applicable products may not have been evaluated by the U.S. Food and Drug Administration.
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Individual results may vary.
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You should consult a qualified healthcare professional before using supplements or health and wellness products.
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Products must be used according to their instructions.
To the fullest extent permitted by applicable law, we are not responsible for injuries or losses resulting from product misuse or use contrary to the supplied instructions.
Nothing in this section limits rights or remedies that cannot be waived under applicable law.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Ageback LLC will not be liable for:
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Indirect damages.
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Incidental damages.
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Special damages.
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Consequential damages.
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Punitive damages.
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Lost profits.
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Data loss.
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Business interruption.
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Personal injury resulting from product misuse.
To the maximum extent permitted by applicable law, our total liability will not exceed the amount you paid for the product or service giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
13. Disclaimers
We do not guarantee:
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Uninterrupted website availability.
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Product availability.
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Specific results.
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The accuracy of user-generated content.
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The complete absence of errors in pricing, descriptions, or marketing materials.
To the maximum extent permitted by applicable law, products and services are provided on an “as is” and “as available” basis.
14. Privacy and Data Use
By using our website, you acknowledge the collection, use, and disclosure of information described in our Privacy Policy, which may include:
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Cookies and analytics.
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Advertising and conversion tracking.
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Session-replay tools.
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SMS and email marketing.
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Personal information storage.
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Account information.
Your personal information may be transferred to, stored in, or processed in the United States or other countries, as described in our Privacy Policy and subject to applicable law.
Please review our complete Privacy Policy for additional information about our practices and your privacy rights.
15. Takedown and Complaint Procedure
For concerns involving:
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Copyright claims.
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Unauthorized use of content.
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Other content-related complaints.
Please contact:
Email: support@ageback.com
Subject: Takedown Request
Your request should include:
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Your legal name.
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Proof of ownership or authority.
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A link to or description of the relevant content.
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A statement made under penalty of perjury.
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Your physical or electronic signature.
We reserve the right to remove or decline to remove content after reviewing the request, subject to applicable law.
16. Governing Law
These Terms are governed by the laws of the State of Illinois, United States, without regard to conflict-of-law principles.
This provision does not deprive consumers of protections that cannot be waived under the laws applicable to them.
17. Mandatory Arbitration Agreement
To the fullest extent permitted by applicable law, any dispute, claim, or controversy arising from or relating to the following must be resolved through binding individual arbitration:
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Purchases.
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Subscriptions.
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Refunds.
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Shipping.
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Privacy.
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User-generated content.
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Website use.
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Marketing.
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Representations or warranties.
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Other interactions with Ageback LLC.
The arbitration will be administered by the American Arbitration Association (“AAA”) or Judicial Arbitration and Mediation Services (“JAMS”) under the applicable arbitration rules.
Arbitration does not involve a judge or jury, and court review of an arbitration award is limited.
To the fullest extent permitted by applicable law, you waive participation in:
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Class actions.
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Class arbitrations.
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Representative actions.
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Joinder of unrelated claims.
This section applies only to the extent permitted by applicable law.
18. Class-Action Waiver
To the fullest extent permitted by applicable law, you agree to bring claims against Ageback LLC only in your individual capacity.
No claim may be brought or maintained as a:
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Class action.
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Consolidated action.
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Private attorney general action.
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Representative action.
This waiver is a material condition of using our website and purchasing our products.
If applicable law prohibits the enforcement of this waiver for a particular claim, the waiver will not apply to that claim.
19. Updates to These Terms
We may update or modify these Terms periodically.
Changes become effective when the revised Terms are published on our website, subject to applicable law.
When required by law, we will provide additional notice before material changes take effect.
Continued use of our website or services after updated Terms become effective constitutes acceptance of those updated Terms, except where affirmative consent is required by applicable law.
Updates will not retroactively reduce rights applicable to completed purchases where prohibited by law.
20. Contact Information
For questions concerning these Terms, please contact:
Ageback LLC
2828 N Clark St
3rd Floor
Chicago, IL 60657
United States
Email: support@ageback.com
Phone: +1 563-785-2836
Website: age-back.com