Privacy Policy

Last updated: October 12, 2026

Overview

Ageback LLC operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”).

Ageback LLC is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, complete another transaction through the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls concerning the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and the collection, use, and disclosure of your information as described below.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person.

Personal information does not include information collected anonymously or information that has been de-identified so that it cannot identify or reasonably be linked to you.

Depending on how you interact with the Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:

• Contact details, including your name, address, billing address, shipping address, phone number, and email address.

• Financial information, including credit card, debit card, and financial account numbers; payment card information; financial account information; transaction details; payment method; payment confirmation; and other payment details.

• Account information, including your username, password, security questions, preferences, and settings.

• Transaction information, including the items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as information about your previous transactions.

• Communications with us, including information you provide when contacting us, such as when submitting a customer-support inquiry.

• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

• Usage information, including information about your interaction with the Services and how and when you navigate or use them.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

• Automatically through the Services, including information collected from your device when you use our products or services, visit our website, or interact with cookies and similar technologies.

• From our service providers, including when we engage service providers to support certain technologies or collect and process personal information on our behalf.

• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing, Tailoring, and Improving the Services

We use your personal information to provide the Services, including to:

• Perform our contract with you.

• Process payments.

• Fulfill orders.

• Remember your preferences and products in which you have shown an interest.

• Send notifications related to your account.

• Process purchases, returns, exchanges, and other transactions.

• Create, maintain, and manage your account.

• Arrange shipping.

• Facilitate returns and exchanges.

• Allow you to post reviews.

• Create a customized shopping experience, such as recommending products related to your purchases.

• Tailor and improve the Services.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including to:

• Send marketing, advertising, and promotional communications by email, text message, or postal mail.

• Display online advertisements for products or services through the Services or on other websites.

• Personalize advertisements based on products you previously purchased, placed in your cart, viewed, or otherwise interacted with.

Security and Fraud Prevention

We may use your personal information to:

• Authenticate your account.

• Provide a secure payment and shopping experience.

• Detect, investigate, and take action regarding potentially fraudulent, illegal, unsafe, or malicious activities.

• Protect public safety.

• Secure our Services.

If you register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone.

Communicating With You

We use your personal information to provide customer support, respond to your requests, deliver effective services, and maintain our business relationship with you.

Legal Reasons

We may use your personal information to:

• Comply with applicable laws.

• Respond to valid legal processes, including requests from law-enforcement or government agencies.

• Investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings.

• Enforce our terms and policies.

• Investigate possible violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy.

These circumstances may include:

• Sharing information with Shopify, vendors, and other third parties that perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.

• Sharing information with business and marketing partners that provide marketing services or advertise to you.

For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices.

Depending on where you live, you may have the right to direct us not to share information about you for targeted advertising and marketing based on your activity across different merchants and websites. You may exercise your right to opt out through our Data Sharing Opt-Out page.

We may also disclose information:

• When you direct or request us to do so or otherwise consent to the disclosure of certain information to third parties, such as when information must be disclosed to ship products to you or when you use social-media widgets or login integrations.

• With our affiliates or other entities within our corporate group.

• In connection with a business transaction, such as a merger, acquisition, restructuring, or bankruptcy.

• To comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests.

• To enforce applicable Terms of Service or other policies.

• To protect or defend the Services, our rights, and the rights of our users or others.

Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information concerning your access to and use of the Services to provide and improve the Services.

Information you submit through the Services will be transmitted to and shared with Shopify and other third parties. These third parties may be located in countries other than the country in which you live.

To help protect, grow, and improve our business, we use certain Shopify-enhanced features that incorporate information obtained from your interactions with our store, other merchants, and Shopify.

To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to requests concerning your rights over the use of your personal information for these purposes.

To learn more about how Shopify uses personal information and the rights available to you, please review the Shopify Consumer Privacy Policy.

Depending on where you live, you may also exercise certain privacy rights through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties.

If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of third-party websites, including the accuracy, completeness, or reliability of information found on those websites.

Information you provide through public or semi-public venues, including information shared through third-party social-networking platforms, may be viewable by other users of the Services or users of those third-party platforms without limitation concerning its use by us or a third party.

Our inclusion of third-party links does not, by itself, imply that we endorse the content of those platforms or their owners or operators, except as otherwise disclosed through the Services.

Children’s Personal Information

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are the parent or legal guardian of a child who has provided us with personal information, you may contact us using the contact information below to request its deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms are defined by applicable law, the personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee “perfect security.”

Information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on several factors, including whether we need the information to:

• Maintain your account.

• Provide the Services.

• Comply with legal obligations.

• Resolve disputes.

• Enforce applicable contracts or policies.

Your Privacy Rights and Choices

Depending on where you live, you may have some or all of the rights listed below concerning your personal information.

These rights are not absolute, may apply only in certain circumstances, and may be declined where permitted by applicable law.

Right to Access or Know

You may have the right to request access to the personal information we hold about you.

Right to Delete

You may have the right to request that we delete personal information we maintain about you.

Right to Correct

You may have the right to request that we correct inaccurate personal information we maintain about you.

Right to Data Portability

You may have the right to receive a copy of the personal information we hold about you and, in certain circumstances and subject to certain exceptions, request that we transfer it to a third party.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on where you live, you may have the right to opt out of:

• The “sale” of your personal information.

• The “sharing” of your personal information.

• The processing of your personal information for purposes considered “targeted advertising” under applicable privacy laws.

You may exercise these rights through our Data Sharing Opt-Out page.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, we will automatically treat it as an opt-out request for the browser and device you use, where required by applicable law.

If we can associate the device sending the signal with a Shopify account, we will also apply the opt-out request to that account.

To learn more about Global Privacy Control, visit the Global Privacy Control website.

Other than Global Privacy Control, we do not recognize other “Do Not Track” signals that may be transmitted by your browser or device.

Managing Communication Preferences

We may send you promotional emails. You may opt out of promotional emails at any time by using the unsubscribe option included in those emails.

If you opt out of promotional messages, we may still send you non-promotional communications, such as messages concerning your account or orders.

Exercising Your Rights

You may exercise your privacy rights where indicated through the Services or by contacting us using the information provided below.

To learn more about how Shopify uses your personal information and any rights you may have concerning information processed by Shopify, visit the Shopify Privacy Portal.

We will not discriminate against you for exercising your privacy rights.

We may need to verify your identity before processing a request, as permitted or required by applicable law.

You may designate an authorized agent to submit a request on your behalf where permitted by applicable law. Before accepting a request from an authorized agent, we may require the agent to provide proof that you authorized them to act on your behalf. We may also require you to verify your identity directly with us.

We will respond to valid requests within the period required by applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the information provided below.

Depending on where you live, you may have the right to appeal our decision or submit a complaint to your local data-protection authority.

International Data Transfers

We may transfer, store, and process your personal information outside the country in which you live.

If we transfer personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant competent authority in the United Kingdom, as applicable.

These transfer mechanisms may not be required where the information is transferred to a country determined to provide an adequate level of data protection.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons.

When we update this Privacy Policy, we will post the revised version on this website, update the “Last updated” date, and provide any notice required by applicable law.

Contact Us

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any available privacy rights, please contact us:

Ageback LLC
2828 N Clark St
3rd Floor
Chicago, IL 60657
United States

Email: support@ageback.com